{"id":3630,"date":"2022-03-29T11:23:26","date_gmt":"2022-03-29T11:23:26","guid":{"rendered":"https:\/\/casa-lima.com\/alternative-dispute-resolution\/"},"modified":"2022-04-27T15:42:21","modified_gmt":"2022-04-27T15:42:21","slug":"alternative-dispute-resolution","status":"publish","type":"page","link":"https:\/\/casa-lima.com\/en\/alternative-dispute-resolution\/","title":{"rendered":"Alternative Dispute Resolution"},"content":{"rendered":"<p>In the event of a dispute, the consumer may use the Alternative Consumer Dispute Resolution entities identified on the consumer portal, on the www.consumidor.pt website, or to the Online Consumer Dispute Resolution entities identified on the https:\/\/webgate.ec.europa.eu\/odr website.<br\/>The existing alternative dispute resolution entities are as follows:<br\/><\/p>\n\n<p><strong>CNIACC &#8211; National Center for Information and Arbitration of Consumer Disputes<\/strong>\u2028<\/p>\n\n<p>Generic competence<\/p>\n\n<p>E-mail: cniacc@unl.pt<\/p>\n\n<p>Web: http:\/\/www.arbitragemdeconsumo.org<\/p>\n\n<p><strong>Algarve Consumer Conflict Information, Mediation and Arbitration Centre<\/strong>\u2028<\/p>\n\n<p>Geographical area covered &#8211; contracts concluded in the District of Faro<\/p>\n\n<p>E-mail: apoio@consumidoronline.pt<\/p>\n\n<p>Web: http:\/\/www.consumidoronline.pt\/<\/p>\n\n<p><strong>Center for Arbitration of Consumer Disputes of the District of Coimbra<\/strong>\u2028<\/p>\n\n<p>Geographical area covered \u2013 contracts concluded in the municipalities of: Arganil, Cantanhede, Coimbra, Condeixa-a-Nova, Figueira da Foz, G\u00f3is, Lous\u00e3, Mira, Miranda do Corvo, Montemor-o-Velho, Oliveira do Hospital, Penacova, Penela, Soure, T\u00e1bua, Vila Nova de Poiares.<\/p>\n\n<p>E-mail: geral@centrodearbitragemdecoimbra.com<\/p>\n\n<p>Web: http:\/\/www.centrodearbitragemdecoimbra.com<\/p>\n\n<p><strong>Lisbon Consumer Disputes Arbitration Centre<\/strong>\u2028<\/p>\n\n<p>Geographical area of coverage \u2013 contracts concluded in the Metropolitan Area of Lisbon: Lisbon, Alcochete, Almada, Amadora, Azambuja, Barreiro, Cascais, Lisbon, Loures, Mafra, Moita, Montijo, Odivelas, Oeiras, Palmela, Seixal, Sesimbra, Set\u00fabal, Sintra and Vila Franca de Xira.<\/p>\n\n<p>E-mail: juridico@centroarbitragemlisboa.pt\/director@centroarbitragemlisboa.pt<\/p>\n\n<p>Web: http:\/\/www.centroarbitragemlisboa.pt<\/p>\n\n<p><strong>Port Consumption and Arbitration Information Center<\/strong>\u2028<\/p>\n\n<p>Geographical area of coverage &#8211; contracts concluded in the Metropolitan Area of Porto: Arouca, Espinho, Gondomar, Maia, Matosinhos, Oliveira de Azem\u00e9is, Porto, P\u00f3voa de Varzim, Santa Maria da Feira, Santo Tirso, S\u00e3o Jo\u00e3o da Madeira, Trofa, Vale de Cambra, Valongo, Vila do Conde and Vila Nova de Gaia.<\/p>\n\n<p>E-mail: cicap@mail.telepac.pt<\/p>\n\n<p>Web: http:\/\/www.cicap.pt<\/p>\n\n<p><strong>Ave Valley Consumer Disputes Arbitration Center \/ Arbitral Tribunal<\/strong>\u2028<\/p>\n\n<p>Geographical area of coverage &#8211; contracts concluded in the municipalities of: Cabeceiras de Basto, Fafe, Felgueiras, Guimar\u00e3es, P\u00f3voa de Lanhoso, P\u00f3voa de Varzim, Santo Tirso, Trofa, Vila do Conde, Vila Nova de Famalic\u00e3o, Vizela, Vieira do Minho and Vizela.<\/p>\n\n<p>E-mail: triave@gmail.com<\/p>\n\n<p>Web: http:\/\/www.triave.pt<\/p>\n\n<p><strong>CIAB &#8211; Center for Information, Arbitration and Consumer Disputes<\/strong>\u2028<\/p>\n\n<p>Geographical area of Amares, Arcos de Valdevez, Barcelos, Braga, Caminha, Esposende, Melga\u00e7o, Mon\u00e7\u00e3o, Montalegre, Paredes de Coura, Ponte da Barca, P\u00f3voa do Lanhoso, Terras do Bouro, Valen\u00e7a, Viana do Castelo, Vila Nova de Cerveira, Vieira do Minho and Vila Verde.<\/p>\n\n<p>Email: geral@ciab.pt<\/p>\n\n<p><strong>Madeira Consumer Disputes Arbitration Center<\/strong>\u2028<\/p>\n\n<p>Email: centroarbitragem.sras@gov-madeira.pt<\/p>\n\n<p>Web: http:\/\/www.srrh.gov-madeira.pt<\/p>\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>In the event of a dispute, the consumer may use the Alternative Consumer Dispute Resolution entities identified on the consumer portal, on the www.consumidor.pt website, or to the Online Consumer&hellip;<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3630","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/pages\/3630","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/comments?post=3630"}],"version-history":[{"count":2,"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/pages\/3630\/revisions"}],"predecessor-version":[{"id":3634,"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/pages\/3630\/revisions\/3634"}],"wp:attachment":[{"href":"https:\/\/casa-lima.com\/en\/wp-json\/wp\/v2\/media?parent=3630"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}